Meet your ghost
Ghost HQ from $9/month + GhoSTR Checkout from $1/reservation
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The problem
It actually ends after you reply to your guest's review. That gap has a name: The Checkout Window. And most hosts drop the ball.
The minute a guest leaves, your focus jumps to the next one checking in. Days later, you both write half-baked reviews from spotty memory. Your 5 stars are left to luck.
The solution
Before checking out, your guest jots their favorite moments on a simple card. You snap a photo. The GhoSTR Checkout turns their words into four perfectly-timed messages, written in your voice and ready to paste into Airbnb. Ghost HQ keeps every property and guest in one always-on home base, so you run The Checkout Window on every stay.
Set. Snap. Deliver.
Your ghost is the eager assistant you've never met.
Set out a paper guest card before check-in. Guests write down their highlights in their own words.

After checkout, snap a photo of the completed card. Your ghost reads every word and gets to work.

Deliver The GhoSTR Checkout. Four ready-to-paste messages in your voice.

Memory Gift
Your checkout message, written in your voice from their words. Re-activates the trip right before Airbnb asks them to review.

Guest Review
Your Airbnb write-up of the guest, ready to submit. Triggers the notification that prompts their review of you.

Private Invite
A personal note for the Private Feedback field, where only the guest sees it. A warm, personal invitation to come back.

Public Praise
Your public response to their review, visible to every future guest browsing your listing. The message most hosts never write.
GhoSTR does not access your Airbnb account or message guests directly.
All messages are yours to send. Full stop.
Included with Ghost HQ
The Checkout Window wins the 5 star. The Welcome Window sets it up.
Ghost HQ gives you a set of pre-stay messages you paste into Airbnb once. Airbnb sends them on your schedule. Your guest gets a warm confirmation at booking, their door code and wifi the morning they arrive, and a light nudge toward your guest card before checkout. They arrive cared for. They leave primed.
You set them up in Airbnb once. GhoSTR never messages your guests.
Six voices, one for every hosting personality. Pick yours, swap any time, and every message still comes from your guest's own handwritten words.
Memory Gift
Sent to the guest after checkout
Samuel, the suite looks amazing. Thank you for being such a wonderful guest.
Based on your card I put together a quick Duluth memory. Dropping it below.
We packed a lot into our 2-night stay in Duluth: Gooseberry Falls, Split Rock Lighthouse, Glensheen Mansion, and even the Richard Bong Museum across the harbor. We stopped by Duluth Coffee Co. to fuel up and made it out to Madeira Bistro in Two Harbors, which was a solid call. The suite was a great home base, and waking up to that Lake Superior sunrise from the deck genuinely caught us off guard. We'd come back just for that view alone.
Guest Write-Up
Your Airbnb feedback for them · copy and paste
“Samuel was a pleasure to host. Easy, warm, and communicative from start to finish. I'm glad he was able to make it out to Gooseberry Falls while in Duluth; it's the kind of hike that earns its place on a trip like this. The lake views were clearly a hit. We'd love the opportunity to host Samuel again next time he's in the area.”
Sample generated from a real guest card.

Built by a host. For hosts.
10+
years hosting
750+
guest reviews
4.97
average rating
100+
guest cards
GhoSTR came out of my own checkout-day chaos. I've spent years consulting with hosts (small operations and large ones) on how technology can run a better business. I've also watched an embarrassing number of Airbnb optimization YouTube videos. I know the community, I know the pressure, and I know what it feels like to wing it after every checkout.
GhoSTR is the tool I wish I'd had on day one. Built for hosts running a tight operation: you, maybe a family member or two helping with turns, no property manager in sight. One to three people keeping the whole thing running. Hosts like you.
You've optimized your property, decor, amenities, photos, and listing for a shot at 5 stars. Now dominate the two pieces you never knew you were missing: your Welcome Window and your Checkout Window, with GhoSTR's engineered luck.
Ghost HQ
$9/month
or $99/year
Home base for your whole crew. Now includes the Welcome Window, plus free seats for co-hosts and cleaners. Up to 5 properties.
The GhoSTR Checkout
$1.25/reservation
or $1 with annual
Four messages from one photo. Done.

Sign in with Google or email · Early access · No credit card required
Everything hosts ask before their first checkout.
Every completed guest card yields four messages: a checkout note with your guest's trip memory woven in (Memory Gift), your Airbnb guest write-up ready to paste (Guest Review), a Private Invite for the Airbnb Private Feedback field, and a Public Praise response for when their review posts.
A set of pre-stay messages included with Ghost HQ. You set them up once in Airbnb's scheduled messages and Airbnb sends them on your timing: a booking confirmation, your check-in details, and a checkout reminder. It sets the stage; the Checkout Window wins the 5 star. As always, GhoSTR never messages your guests for you.
A guest card is a small paper form you set out before check-in. Guests fill it in during their stay: favorite spots, restaurants, how the space felt. After checkout you snap a photo and your ghost reads every word. Print blank cards directly from your dashboard.
No. GhoSTR never contacts your guests. It writes messages for you to send. Copy, paste, done. There are no automated messages, no AI chatting on your behalf, no surprise outreach. Every word that reaches a guest comes from you.
That's exactly what GhoSTR is built to catch. Negative feedback on the card gives you a private heads-up with the guest's exact words so you can reach out before checkout closes. Negative cards don't generate messages, and you're not charged.
No. GhoSTR syncs your calendar using a read-only iCal URL, the same link you'd share with any calendar app. We never access your Airbnb login, your inbox, or your host tools. Your account credentials stay with you.
Guest data lives in your account and is never shared or sold. If your property uses registration mode (required in some jurisdictions, such as Minnesota Statute 327), we securely store the name, address, and vehicle information your guests provide on the card. It stays inside your account, visible to you and any collaborators you invite, and is automatically purged after 13 months. Phone numbers guests write on the card are stored only for the keep-warm message you choose to send. GhoSTR never contacts your guests.
Yes. On Ghost HQ you invite teammates and give each one access to only the properties they handle. Your cleaner can capture guest cards on turnover day without touching the rest of your business. You stay in control and can remove anyone anytime.
Every host gets Ghost HQ (the web app) plus The GhoSTR Checkout, billed only when you generate a guest's four messages. Pick a term: monthly is $9/month plus $1.25 per Checkout, or annual is $99/year plus $1.00 per Checkout. Checkouts are tallied and billed at the end of each month based on how many you ran. Your first 5 are free.
Your Airbnb listing URL and your Airbnb calendar URL. To find the calendar URL, go to airbnb.com/hosting/reservations, click Export, then Sync your reservations, and select your listing to reveal the URL. Paste both into GhoSTR and your upcoming reservations sync automatically.
No card, no charge. You only pay when you submit a completed guest card and generate messages. Reservations without cards sit in your dashboard until checkout.
The guest card and message pipeline work for any stay regardless of platform. Calendar sync is Airbnb-only today. VRBO support is in the works. For direct bookings or VRBO stays, you can add reservations manually.
Yes. Each property has its own voice setting: Warm & Personal, Witty & Playful, Professional, Stoic, Adventurous, or Poetic. You can also switch voices at any time and regenerate with a single click.